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Terms & Conditions

  • ‘We, ‘usor ‘our means Crazy Dice GmbH, Kronstadter Strasse 4, 81677 Munich, Germany (hereinafter: Crazy Dice); and
  • ‘Youor ‘your means the person using our site to buy goods from us.

If you don’t understand any of this contract and want to talk to us about it, please contact us by:

  1. Introduction
    1. If you buy goods on our website (https://shop.drinkopoly.com/) you agree to be legally bound by this contract.
    2. This contract is only available in English. No other languages will apply to this contract.
    3. When buying any goods you also agree to be legally bound by these Terms and Conditions as well as any documents referred to in them.
  1. Your privacy and personal information
    1. Your privacy and personal information are important to us. Any personal information that you provide to us will be dealt with in line with our Privacy Policy, which explains what personal information we collect from you, how and why we collect, store, use and share such information, your rights in relation to your personal information and how to contact us and supervisory authorities if you have a query or complaint about the use of your personal information
    2. Our Privacy Policy is available at Privacy Policy.
  1. Ordering goods from us
    1. Below, we set out how a legally binding contract between you and us is made.
    2. If you are not personally the consumer, you confirm that you attain the authority to bind any business or organisation on whose behalf you use the website by these Terms and Conditions
    3. You place an order on our website by adding items individually to your basket before proceeding to the checkout. Please read and check your order carefully before submitting it. However, if you need to correct any errors you can do so before submitting it to us.
      1. When you place your order at the end of the online checkout process (e.g. when you click on the ‘buy’ button), we will acknowledge it by email. This acknowledgement does not, however, mean that your order has been accepted.
      2. We may contact you to say that we do not accept your order. This is typically for the following reasons:
        (a) the goods are unavailable;
        (b) we cannot authorise your payment;
        (c) you are not allowed to buy the goods from us (e. g. age restriction, see item 10);
        (d) we are not allowed to sell the goods to you;
        (e) you have ordered too many goods; or
        (f) you have ordered too many goods; or
      3. We will only accept your order when we email you to confirm this (Dispatch Confirmation Email). At this point:
        (a) a legally binding contract will be in place between you and us; and
        (b) we will dispatch the goods to you.
  1. Right to cancel this contract
    1. You have the right to cancel this contract within 14 days without giving any reason.
    2. The cancellation period will expire after 14 days from the day you receive your order.
    3. To exercise the right to cancel, you must inform us of your decision to cancel this contract by a clear statement (e.g. a letter sent by post or email). You can use the model cancellation form set out in the box below, but it is not obligatory.

Cancellation form

To Crazy Dice GmbH, Kronstadter Strasse 4, 81677 Munich, Germany store@drinkopoly.com

I/We [*] hereby give notice that I/We [*] cancel my/our [*] contract of sale of the following goods [*]/the supply of the following service [*],

Ordered on [*]/received on [*],

Name of consumer(s),

Address of consumer(s),

Signature of consumer(s) (only if this form is notified on paper),

Date

[*] Delete as appropriate

  1. To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.
  2. For more information please see our Return Policy at https://shop.drinkopoly.com/return-policy/
  3. For the effects of cancellation / withdrawal from this contract, information about returns, refunds, please see our Return Policy at https://shop.drinkopoly.com/return-policy/
  1. Delivery
    1. We use Core Fulfilment, Units 1-3 Orion Park, Orion Way Crewe CW1 6NG to deliver our goods. If you want to see your delivery options, please read the available delivery information on the checkout page
    2. The estimated date and time window for delivery of the goods is set out on the checkout page .
    3. If something happens which:
      1. is outside of our control; and
      2. affects the estimated date of delivery;
        we will endeavour to let you have a revised estimated date for delivery of the goods.
    4. Delivery of the goods will take place when we deliver them to the address that you gave to us.
    5. If an item is reported as not arrived, we reserve the right to open an investigation with our chosen courier service provider before declaring the item lost. We similarly reserve the right to resend the item as opposed to issuing a refund. If an offer is made to resend but declined, we reserve the right to deduct 50% from the value of the refund in order to cover losses in such unusual circumstances. It is also company policy not to entertain future orders from customers placing non-tracked orders and reporting goods missing, until goods are returned to us as undelivered. All packages have return addresses printed on them so will not be entirely lost.
    6. Subject to clause 5, unless you and we agree otherwise, if we cannot deliver your goods within 30 days, we will:
      1. let you know;
      2. cancel your order; and
      3. give you a refund.
    7. If nobody is available to take delivery, please contact us using the contact details at the top of this page.
    8. You are responsible for the goods when delivery has taken place. In other words, the risk in the goods passes to you when you take possession of the goods. If you have instructed us to leave the goods in a safe place or with a neighbour and we do so, this will be deemed delivery and you will be responsible for the goods from that point.
  1. Payment
    1. We accept the following credit cards
    2. We do not accept cash.
    3. We will do all that we reasonably can to ensure that all of the information you give us when paying for the goods is secure by using an encrypted secure payment mechanism. However, in the absence of negligence on our part, any failure by us to comply with this contract or our Privacy Policy (https://shop.drinkopoly.com/privacy-policy/) or breach by us of our duties under applicable laws we will not be legally responsible to you for any loss that you may suffer if a third party gains unauthorised access to any information that you give us.
    4. Your credit card, debit card or Paypal account will only be charged once your order has been accepted at the point we issue you the Dispatch Confirmation In the case that we are unable to supply ordered goods we will inform you as soon as possible. A full refund will be awarded where goods have already been paid for.
    5. All pre-orders will have their payment taken at the point of ordering.
    6. All payments by credit card or debit card need to be authorised by the relevant card issuer. We may also need to use extra security steps via:
      1. Verified by Visa: https://www.visaeurope.com/making-payments/verified-by-visa/;
      2. Mastercard®SecureCodeTM:https://www.mastercard.co.uk/en-gb/consumers/features-benefits/securecode.html; or
      3. American Express SafeKey: https://www.americanexpress.com/icc/safekey.html.
    7. To ensure that your credit, debit or charge card or Paypal account is not being used without your consent, we will occasionally validate name, address and other personal information supplied by yourself during order with appropriate third party databases. Acceptance of these terms and conditions indicates acceptance by you of these checks being carried out. Personal information provided by you may be disclosed to a registered Credit Reference Agency, where a record may be kept of this personal information. This is carried out only to confirm your identity in preventing fraud and credit checks are not performed. Your credit rating will remain unaffected.
    8. If your payment is not received by us and you have already received the goods, you:
      1. must pay for such goods within 30 days; or
      2. must return them to us as soon as possible. If so, you must keep the goods in your possession, take reasonable care of them (including ensuring that you follow any instructions or manuals given with the goods) and not use them before you return them to us.
    9. If you do not return any goods (such as where you have not paid for them) we may collect the goods from you. We will try to contact you to let you know if we intend to do this.
    10. Nothing in this clause affects your legal rights to cancel the contract during the ‘cooling off’ period from our Return Policy (https://shop.drinkopoly.com/return-policy/)
    11. The price of the goods:
      1. is in
      2. includes VAT at the applicable rate; and
      3. does not include the cost of:
        (a) delivering the goods (if you want delivery options and costs, visit our webpage before you place your order); and
    12. Intellectual Property
      1. All copyrights, trademarks, and intellectual property rights in all materials made available as part of your use of this website will remain at all times vested in us or our licencors, and you are permitted to use this material only with appropriate authorisation.
      2. All material and content contained within this website is made available for personal and non-commercial use, and may only be downloaded for the purpose of using https://shop.drinkopoly.com/. Other use of materials on this website is prohibited, and users agree not to copy, reproduce, publish, or commercially exploit our content.
      3. Your credit card or debit card will only be charged once your order has been accepted at the point we issue you the Dispatch Confirmation Email. In the case that we are unable to supply ordered goods we will inform you as soon as possible. A full refund will be awarded where goods have already been paid for.
      4. All payments by credit card or debit card need to be authorised by the relevant card issuer. We may also need to use extra security steps via:
        1. Verified by Visa: https://www.visaeurope.com/making-payments/verified-by-visa/;
        2. Mastercard®SecureCodeTM:https://www.mastercard.co.uk/en-gb/consumers/features-benefits/securecode.html; or
        3. American Express SafeKey: https://www.americanexpress.com/icc/safekey.html
      5. To ensure that your credit, debit, charge card or Paypal account is not being used without your consent, we will occasionally validate name, address and other personal information supplied by yourself during order with appropriate third party databases. Acceptance of these terms and conditions indicates acceptance by you of these checks being carried out. Personal information provided by you may be disclosed to a registered Credit Reference Agency, where a record may be kept of this personal information. This is carried out only to confirm your identity in preventing fraud and credit checks are not performed. Your credit rating will remain unaffected.
  1. Nature of the goods
    1. National and EU law gives you certain legal rights (also known as ‘statutory rights’), for example, the goods:
      1. are of satisfactory quality;
      2. are fit for purpose;
      3. match the description, sample or model; and
      4. are installed properly (if we install any goods).
    2. We must provide you with goods that comply with your legal rights.
    3. The packaging of the goods may be different from that shown on the site.
    4. While we try to make sure that:
      1. all weights, sizes and measurements set out on the site are as accurate as possible, there may be a small tolerance of up to 1%in such weights, sizes and measurements,
      2. the colours of our goods are displayed accurately on the site, the actual colours that you see on your computer may vary depending on the monitor that you use.
    5. Any goods sold:
      1. at discount prices;
      2. as remnants; or
      3. as substandard;
        we will endeavour to let you have a revised estimated date for delivery of the goods.affects the estimated date of delivery;we will endeavour to let you have a revised estimated date for delivery of the goods.
    6. If we can’t supply certain goods we may need to substitute them with alternative goods of equal or better standard and value. In this case:
      1. we will let you know if we intend to do this but this may not always be possible; and
      2. you can refuse to accept such substitutes, in which case we will offer you a refund or a replacement and let you know how long such an offer remains open for.
  1. Age restriction
  2. Our goods are not intended to be used by anyone under the age of 18.
  3. Therefore we will never knowingly sell our products to anyone below the age of 18.
  4. If you become aware of a situation in which our good are being sold and delivered to to anyone under the age of 18, please contact us via store@drinkopoly.com.
  1. Faulty goods
    1. Nothing in this contract affects your national or EU consumer protection rights.

Please see our Return Policy at https://shop.drinkopoly.com/return-policy/

or contact us at store@drinkopoly.com, if you want:

  1. us to repair the goods;
  2. us to replace the goods;
  3. a price reduction; or
  4. to reject the goods and get a refund.
  1. End of the contract
    1. If this contract is ended it will not affect our right to receive any money which you owe to us under this contract.
  1. Limit on our responsibility to you
    1. Except for any legal responsibility that we cannot exclude in law or arising under applicable laws relating to the protection of your personal information, we are not legally responsible for:
      1. death or personal injury, unless caused by our negligence;
      2. losses that:
      3. losses that:
        (a) were not foreseeable to you and us when the contract was formed; or
        (b) that were not caused by any breach on our part;
      4. losses to non-consumers; and
      5. any other losses.
    2. If any provision of clause 13.1 above (or any sub-clause of clause 13.1) is or becomes illegal, invalid or unenforceable, the legality, validity and enforceability of any other provision or sub-clause of clause 13.1 shall not be affected.
  1. Disputes
    1. We will try to resolve any disputes with you quickly and efficiently.
    2. If you are unhappy with:
      1. the goods;
      2. our service to you; or
      3. any other matter,
        please contact us as soon as possible.
    3. If you and we cannot resolve a dispute using our internal complaint handling procedure, we will:
      1. let you know that we cannot settle the dispute with you; and
      2. give you certain information required by law about our alternative dispute resolution provider. You may also use the online dispute resolution (ODR) platform to resolve the dispute with us.
    4. If you want to take court proceedings, the courts of the part of the United Kingdom in which you live will have non-exclusive jurisdiction in relation to this contract.
    5. The laws of England and Wales will apply to this contract but you may still benefit from mandatory consumer protections applicable within your own territory.
  1. Third party rights
    1. No one other than a party to this contract has any right to enforce any term of this contract. However, if a person acquires the goods lawfully from you, you may transfer our guarantee to that person. This also applies where we have provided services in respect of an item you have transferred.
  1. Waiver
    1. Delay or failure by Crazy Dice to exercise rights or powers under these terms and conditions do not operate as a waiver of them. Any waiver must be in writing and signed by authorised representation of Crazy Dice.
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